Travelodge Faces Backlash As Multiple Women Report Strangers Entering Rooms
Image: The Mirror

Travelodge Faces Backlash As Multiple Women Report Strangers Entering Rooms

30 March, 2026.Crime.3 sources

Key Takeaways

  • Kyran Smith sexually assaulted a guest after staff gave him a room key (Dec 2022).
  • Two women reported strangers entering their Travelodge rooms.
  • Travelodge launched a fresh security probe after the incidents.

New Room Incursions

Philippa said on her first night alone, two strangers unlocked her door and walked in.

Image from BBC
BBCBBC

Jan Palmer said her door opened abruptly and someone came in, leaving after she shouted.

Both came forward after a woman was sexually assaulted by Kyran Smith, who was given a key by staff.

Smith Given Key by Staff

Smith had lied to reception staff, telling them he was her boyfriend.

He had been at the same party as the woman before they retired to their rooms.

Image from Metro.co.uk
Metro.co.ukMetro.co.uk

Staff told the woman Smith had passed their security checks by providing her name.

Smith was convicted and jailed for seven-and-a-half years.

No Internal Locks

She reported the incident to the receptionist, who admitted he was the one who had entered her room.

She made a complaint and received a partial refund.

Jan Palmer recounted hearing noise from the landing before her door was opened.

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