Alaska Airlines Grounds Entire US Fleet After Major IT Outage Disrupts Thousands of Flights
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Alaska Airlines Grounds Entire US Fleet After Major IT Outage Disrupts Thousands of Flights

24 October, 2025.Business.61 sources

Key Takeaways

  • Alaska Airlines grounded all US flights due to a major IT outage from its primary data center.
  • The ground stop lasted about seven to eight hours, canceling over 229 flights nationwide.
  • This is the second major IT outage for Alaska Airlines in roughly three months.

Alaska Airlines IT Outage Impact

This halt affected both mainline flights and its regional carrier Horizon Air.

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Republic WorldRepublic World

The outage caused nationwide delays and cancellations.

Reports vary on the exact timing, but all agree it occurred Thursday evening.

The airline requested a ground stop, which involved the FAA.

Multiple sources confirm that Horizon Air was included in the scope of the halt.

Coverage highlights the suddenness and wide reach of the stoppage.

The outage caused confusion at airports across the country.

Alaska Data Center Outage

Several outlets attribute the outage to a failure at Alaska’s primary data center and stress it was not a cyberattack.

However, others say the cause was not disclosed.

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The Times of IndiaThe Times of India

Reports also diverge on how long the disruption lasted.

Some describe roughly eight hours of system-wide impact.

Others specify the FAA ground stop itself was closer to about 1 hour and 10 minutes.

These differences reflect varying emphases between cause-confirming reports and cautionary accounts that withheld attribution.

Airline Flight Disruptions

The scale of disruption was significant, with multiple sources citing more than 229 cancellations and widespread delays.

Alaska Airlines and its subsidiary Horizon Air temporarily grounded all flights on Thursday evening due to an unspecified IT outage affecting their operations

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These issues caused knock-on impacts as the airline worked to reposition aircraft and crews.

Some reports listed specific airport disruptions and described crowded terminals and long waits.

A few outlets noted that Hawaiian Airlines was unaffected despite being under the same parent group.

This detail reinforced that the outage was confined to Alaska and Horizon operations.

Airline Travel Disruptions

Passengers reported long lines, a lack of information, and crowded terminals.

The airline apologized, implemented a flexible travel policy, and advised travelers to check flight status.

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Some outlets detail specific rebooking windows and note that flight safety was not compromised.

Consumer-focused coverage also points travelers to Department of Transportation options for rebooking or choosing not to fly during such carrier-caused disruptions.

Airline IT Outage Coverage

Some center the event within a pattern of Alaska’s recent tech troubles and broader airline IT fragility.

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Others focus on the company’s financial trajectory and guidance.

Several note similar outages earlier this year tied to data center issues.

Market-focused coverage points to revenue figures, share performance, and forecast changes.

A few outlets also mention the outage’s timing amid other operational pressures on the industry and potential regulatory scrutiny over airline IT resilience.

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