Hackers Access Booking.com Customer Data Including Personal Details, Company Updates PINs
Image: TradingView — Track All Markets

Hackers Access Booking.com Customer Data Including Personal Details, Company Updates PINs

13 April, 2026.Technology and Science.13 sources

Key Takeaways

  • Hackers accessed Booking.com customers' personal data including names, emails, addresses, and booking details.
  • Financial data remained secure; payment card details were not exposed.
  • Reservation PINs updated and affected guests notified.

Booking.com Data Breach

Booking.com confirmed that hackers accessed customer data including names, email addresses, physical addresses, phone numbers, and details shared with accommodations.

The company detected suspicious activity and took steps to contain the breach by updating reservation PINs and notifying affected guests.

Image from Australian Broadcasting Corporation
Australian Broadcasting CorporationAustralian Broadcasting Corporation

Financial information was not compromised, according to company statements.

Booking.com declined to disclose the number of impacted users.

The company told The Guardian that financial information was not accessed.

Phishing and Customer Impact

Hackers leveraged stolen data to target Booking.com customers with phishing scams.

A Reddit user told TechCrunch they received a WhatsApp message containing booking details and personal information.

Image from DutchNews.nl
DutchNews.nlDutchNews.nl

The Bangladesh Garment Workers' Federation called a nationwide strike in response.

This was not an accident. This was corporate murder, Akter said.

Labour Minister Tahmina Akhter pledged an immediate government investigation.

Supply Chain and Accountability

Rahman Textile produced clothing for several European fashion brands, including Hessen and BrandBox.

A recent intrusion may have exposed names, contact details and booking records, while Booking

mezha.netmezha.net

Hessen's compliance team had audited the factory in March.

Rahman Textile owner Faisal Rahman claimed the factory had passed its most recent safety inspection in January.

Clean Clothes Campaign said the audit system was fundamentally broken.

Rahman was being questioned about allegations that the factory's emergency exits had been welded shut.

More on Technology and Science