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Technology and Scienceupdated 48m ago2 min read

iFixit Finds iPhone Duo Screen Failures Near Hinge Cable Connection After Teardown Tests

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Inner displays crack along hinge center with a bright horizontal line. iFixit teardown points to hinge tension as a probable cause.

Cracks, bright pixel lines

The iPhone Duo launched last week, and some early buyers reported that the OLED inner display was “marred by several bright lines originating just below the midpoint of the display.” Ars Technica said the damaged pixels “get the full driving voltage and are permanently on at maximum brightness,” while other reports described the damage as a screen split along the central hinge line. iFixit disassembled the iPhone Duo and built a three-dimensional model from teardown images, patents, and CT scans to investigate what could cause the failures detected in its folding screen.

iFixit’s tests found that the damages concentrate near the point where the flexible cable connecting the two halves of the device meets the central hinge support, because the area presents several edges and changes in how the screen is held. The iPhone Duo’s hinge failures also became visible in early owner accounts, with one report describing a crack after being opened fewer than 20 times and Apple replacing the faulty device immediately.

Reporting for this sectionArs Technica20Minutos

Hinge stress and dust

iFixit’s teardown work pointed to a possible stress mechanism, with the team proposing that “the central support bar does not descend sufficiently when closing the phone.” HotHardware said its teardown “found that fine particles can make their way into the moving parts despite the phone's IP68 rating,” and the site linked that to the hinge’s moving components. JerryRigEverything’s durability testing included a dust and sand trial where debris worked its way into the titanium mechanism through multiple ingress gaps, causing the hinge to crunch, bind, and seize up.

A reverse bend failure produced a bright green line of dead pixels shot from the center crease to the edge of the screen, and a second bend spawned additional lines before killing the touch digitizer across the inner display. 9to5Mac said the affected units “break down the center line of the hinge,” and it described a horizontal block of pixels stuck glowing white after the crack.

Reporting for this section20MinutosHotHardware

Replacements, repair costs

Apple stores replaced some affected iPhone Duos, and 9to5Mac said “most buyers experiencing this problem have been able to return to the Apple Store and get a straight device replacement.” Ars Technica said the only fix is to replace the OLED and that “swapping the iPhone Duo’s screen reportedly costs half as much as the device itself.” iFixit’s reporting and other teardown coverage kept the focus on the hinge area, with 20Minutos describing a hinge piece slightly misaligned and protruding toward the interior screen, which could press on the panel and cause its breakage.

La Razón said iFixit’s investigation identified a “critical pressure point” generated by direct contact between the bottom face of the flexible screen and the hinge mechanism, located precisely beneath the conduit through which the internal cable of the panel passes. The National said a customer reported that T-Mobile “couldn’t replace any parts for the Duo until January,” while the same article said Apple had been providing replacement devices to some affected customers despite limited retail inventory.

Reporting for this section9to5MacThe National